Shipping policy

Shipping

Processing Time

Orders are typically processed within 1-3 business days of purchase, Monday through Friday, excluding holidays. You'll receive a confirmation email with tracking information once your order ships.

Shipping Rates and Delivery Times

We currently ship within the United States via UPS/Fedex/USPS. Estimated delivery times and rates are calculated at checkout based on your address and selected shipping method, and typically range from 3-7 business days after processing.

Orders over $50 qualify for free standard shipping within the United States. International orders will be subject to shipping feed, including customs/duties disclosures — international orders may be subject to import duties and taxes charged by the destination country, which are the customer's responsibility.

Order Tracking

Once your order ships, you'll receive a tracking link by email. If you haven't received tracking information within 1-3 business days, please reach out to info@allorabeauty.co.

Lost, Delayed, or Damaged Packages
We're not responsible for delays caused by the shipping carrier once a package has left our facility, but we're happy to help. If your order arrives damaged, or if tracking shows it as delivered but you haven't received it, contact us at info@allorabeauty.co within 5 days of the delivery date and we'll work with you to resolve it.